Open ModelSphere Premium Support-on-Demand

Being Open ModelSphere's initial owner and main developer, we have the expertise to answer your requests related to the use of Open ModelSphere.

To gain access to our Premium support-on-demand for your requests, you can buy a 30-days voucher just when you need help.

How does it work?

• You purchase a support voucher by clicking "Add to cart" in the offer below. You will receive a confirmation email with a receipt number.
  
  
• If you or a user in your organization wants to pose a support request, they please contact us via support@grandite.com mentioning the receipt number of the purchase transaction in the email subject.
  
  
• We will take on and respond to each* support request by providing reasonable assistance and advice via email if
  • the request concerns the use of Open ModelSphere on Windows platforms and
  • we receive the request during the valid period of your support voucher.
  In general, we respond within one business day.
  
  
• The support voucher is valid for one user (identified by their email address combined with the receipt number of the purchase transaction) for a period of 30 days (starting with the purchase date, ending on 11:59 pm EDT of the 30th day after the purchase date). Support vouchers are not refundable.

If you need any additional information about our Premium services, please do not hesitate to contact us.

Open ModelSphere Premium Support 30-days voucher (per user) US$ 299.00

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